Terms and Condition of Business

The date of purchase of any service provided by The Company shall be deemed to be the start date for the service. Where The Client is dissatisfied with any of the terms and conditions, they can contact The Company to discuss these concerns and The Company will

aim to resolve any concerns before the first consultation or any other service begins. The beginning of a Consultation constitutes acceptance of these terms and conditions. No refunds are available thereafter, unless agreed by The Company.

Fees for online bookings are payable on booking through The Company’s online booking system. Fees for bookings via email are invoiced via email. Invoices are due for payment before any consultation begins.

Personal or business information supplied to The Company by The Client in consultations will be treated as strictly confidential and will not be disclosed to another the expressed prior permission of The Client except where required by law.

All documentation and information relating to The Client will be held according to the Data Protection Act, except as permitted by the client in writing or as required by law.

The Company processes certain data relevant to The Client in compliance with relevant legal obligations and, where necessary, to ensure protection of its legitimate business interests and the rights and entitlements of The Client. The Company will ensure that personal data will be processed in accordance with the principles of data protection, as described in the GDPR and Data Protection Acts.

Personal or business information supplied to The Company by The Client in consultations will be treated as strictly confidential and will not be disclosed to another the expressed prior permission of The Client except where required by law.

All documentation and information relating to The Client will be held according to the Data Protection Act, except as permitted by the client in writing or as required by law.

The Company processes certain data relevant to The Client in compliance with relevant legal obligations and, where necessary, to ensure protection of its legitimate business interests and the rights and entitlements of The Client. The Company will ensure that personal data will be processed in accordance with the principles of data protection, as described in the GDPR and Data Protection Acts.

The Client is solely responsible for any information submitted to the website. The Client is responsible for ensuring that all information supplied is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. The Client is responsible for ensuring that all information, data and files are free of viruses that may damage or interfere with any system or data prior to being submitted to the website. The Company reserves the right to remove any information from the Website that has been supplied by The Client, at any time and for any reason, without being required to give any explanation.

The Company will use information supplied by The Client to assist with the consultation process. For more information about your personal data please refer to our Data Protection and Privacy Policy.

This website, and any files or documents are downloaded from it, is not guaranteed to be free from any potential computer viruses or malicious codes, and it is strongly recommended that The Client checks for such viruses prior to downloading. The Company is not responsible for any malware associated with any downloads. The Client downloads material at their own risk.

If The Client wishes to cancel or reschedule a consultation, they should provide at least 24 hours’ notice. No refunds will be given to The Client for unused consultations unless 24 hours’ notice has been given. In exceptional circumstances The Company may need to rearrange a consultation. Should this happen, The Company will endeavour to provide a mutually agreeable alternative appointment with The Client.

In exceptional circumstances, such as illness, a bereavement or other urgent commitments, both parties will endeavour to consult the other party at their earliest convenience.